About the Designer

Sophia Josephine Bolger

Peabody, MA 01960 • 781-248-4944 • sophiab618@gmail.com • Linkedin

 

EDUCATION

Merrimack College, North Andover, MA                                                                 Intended Graduation: May 2026

Bachelor of Arts in Graphic Design                                                                        GPA: 3.9       

Minor: Marketing

 

Relevant Courses: Graphic Design Studio 1, Graphic Design Studio 2, Elements of Graphic Design, Motion Design, Visual Storytelling, UX Design, History of Graphic Design, 2D Design, 3D Design, Visual Website Design, Principles of Marketing, Introduction to Business

 

PROFESSIONAL EXPERIENCE

Merrimack College Women’s Volleyball, North Andover, MA                                 September 2023 – September 2024

Social Media Manager

• Developed and managed social media content: Curated and scheduled engaging posts for platforms such as Instagram and Facebook, ensuring consistent brand messaging and alignment with team goals with multimedia platforms such as Photoshop, Canva, and InDesign

• Promoted team achievements and milestones: Highlighted significant wins, player achievements, and academic accomplishments, keeping fans informed and celebrating successes.

• Event promotion: Designed promotional campaigns for upcoming games, events, and special initiatives (e.g., homecoming, alumni events, or senior night).

• Worked closely with coaches and athletic department: Coordinated with coaches, players, and the athletic department to align social media content with the team’s schedule, goals, and messaging.

• Brand consistency: Ensured that all content adhered to the team’s branding guidelines and the broader Merrimack College athletic brand, maintaining consistency across all platforms.

 

Zeta Tau Alpha, Kappa Omicron Chapter, North Andover, MA                      January 2024 – December 2024 as VP Communication                                        

• Content creation and design: Created visually compelling content, including graphics, photos, and videos, to highlight sorority activities, community service, and sisterhood. Used design tools like Canva, Adobe Photoshop, and video editing software.

• Increased engagement: Actively engaged with current and potential members, responding to comments, direct messages, and mentions, creating an interactive and welcoming online environment.

• User-generated content: Encouraged sisters to contribute photos, testimonials, and stories, incorporating them into posts to strengthen the community and personalize the sorority's Instagram account.

• Event promotion: Promoted sorority events, including recruitment, philanthropy fundraisers, socials, and sisterhood bonding activities, by creating eye-catching posts and stories.

• Campaign execution: Developed and managed social media campaigns for recruitment periods, philanthropic initiatives, and special events, driving awareness and participation.

• Maintained brand consistency: Ensured the sorority’s Instagram reflected the values and image of the chapter, maintaining a cohesive visual and messaging style that aligns with the overall sorority brand.

 

ADDITIONAL EXPERIENCE

The Cookie Monstah, North Andover, MA                                                              August 2021 – December 2024

Retail Associate

• Highly motivated and can complete tasks and busy work in a timely manner, such as restocking items, cleaning the storefront, replenishing the main products, and answering phone calls

• Showed exemplary customer service: being able to explain and sell products well to inquiring customers

• Knowledgeable and flexible in my work area that when another location is seeking help in their store, I’ve been able to fulfill with help. 

• Able to work in a team environment and contribute to a positive work space 

 

Starbucks, Middleton, MA                                                                         December 2024 – Present 

Barista

• Provided exceptional customer service: Delivered friendly and efficient service to customers, ensuring a positive and welcoming experience for all patrons, contributing to high customer satisfaction and repeat business.

• Supported team in high-pressure situations: Adapted to fast-paced, high-stress environments, particularly during peak times (e.g., mornings, holidays), to ensure timely service without sacrificing quality.

• Multitasked effectively: Managed multiple tasks simultaneously, including taking orders, preparing drinks, maintaining a clean workspace, and managing register operations, all while maintaining speed and accuracy.

• Demonstrated in-depth product knowledge: Educated customers on Starbucks’ menu offerings, including new seasonal drinks, ingredients, and customization options, which led to upselling and increased sales.

 

INVOLVEMENTS

Merrimack College, North Andover, MA

Zeta Tau Alpha, Kappa Omicron Chapter (Currently VP Programming)

Omicron Delta Kappa Honors Society

 

SKILLS

• Proficiency in the Adobe Creative Suite: Photoshop, InDesign, Illustrator, Premiere, Lightroom, XD

• Experience with Social Media: Facebook, Twitter (X), Instagram, TikTok

• Proficiency in Canva and Figma

• Photography: Owns a Canon EOS50D and has done small client work